Maintenance Packages for EV Charging

Saftey

Regular maintenance helps identify and rectify potential hazards such as loose connections, damage, faulty parts.

We work to the highest standard, we can’t say the same for other contractors. We ensure that any charge points we work with under maintenance are in full, safe working order.

Compliance

Electrical regulations are ever evolving and changing. Ensuring your installation is up to the current regulations is paramount for performance AND safety.

We can’t predict future regulations. But, we can keep your installation up to date and even notify you of changes that may impact your infrastructure.

Maximise Uptime

Maximising the uptime of your chargers is key. The end user of the charge point has a unique experience, be that a staff member, visitor, or the public.

Maintenance of your EV charge points ensures they are performing at the highest level, allowing all users to have a stress free experience.

Peace of Mind

As with all things, they become outdated. This can be down to hardware, electrical components and even regulations.

Annual maintenance on your EV charge points provides you with the peace of mind that your installation is working at the highest level possible. It also provides you adequate cover for insurance companies as they move more towards EV maintenance being a necessity.

Safety Report

A full inspection and safety report will be provided by one of our fully-trained electricians.

This will detail all of the findings, test results and any recommendations we find during your annual visit.

Reduced SLA’s

We take pride in our service, each level of maintenance has reduced and guaranteed SLA’s.

Our in-house installer network means we can comfortably meet your agreed SLA’s.

Manufacturer Warranty

We will take on and own the manufacturer’s warranty during your maintenance agreement period. Meaning ChargedEV will be your only point of contact for any queries/issues.

Let us focus on your chargers and the infrastructure.

Replacement Parts

Any replacement parts required will be provided (charges may apply).

If these parts are under a specific warranty, they will be replaced at no cost. The delivery of these parts may vary.

Replacement Units

Your EV charge point will be replaced if one of our engineers decides it is beyond repair. This will be a free of charge option, if your charger is under the 1 year manufacturer warranty.

We will replace it within the agreed SLA.

Support

We understand how complex it can be when looking to manage your EV charge points alongside your fleet/visitors. We will sit with you to run through all aspects of the set up and work with you to ensure you’re maximising your solution.