Post Installation Support

You’ve been directed to this page because we’ve completed your chargepoint installation and we wanted to make sure you have everything you need to get started and know what to do if you have any issues in the future.

You can report all post-installation queries and any issues you have with your chargepoint by emailing us at If you have any safety concerns you should turn off your charger straight away and call us on 03300 431 851, our phone lines are open 8am – 5pm Monday to Friday.